Nestlé ensures employees have the technology required to effectively do their job.
As in any organization, Nestle needed to balance this requirement with the cost of providing great support and chose to partner with RightAnswers by Upland.
World’s largest food and beverage company reduced the demand on their IT customer support teams and improved the end user experience with RightAnswers
Ensuring employees have the technology they need to do their job is a core part of keeping a business running efficiently. As in any organization, Nestlé needed to balance this requirement with the cost of providing this support and chose to partner with RightAnswers by Upland.
More resources
Construction company optimizes document processes
This UK-based construction business leveraged OL Connect to amplify staff productivity, optimize business operations, and maintain compliance with industry regulations.
Window manufacturer provides superior customer service
This US-based manufacturing firm used OL Connect to enhance operations, gain order status visibility, and improve customer service response times.
Global Media Organization Turns to Upland’s RightAnswers for Ultimate Contact Center Transformation
Taking an organization from local to global requires an elevated approach to knowledge management. For this organization, RightAnswers is the solution.